IMPULSE Wireless supports user priority for users and groups, as well as transmit interrupt/talker override, commonly called pre-emption.

TABLE OF CONTENTS

User Priority

Individual users may be assigned with priority levels. A higher priority user may pull a lower priority user out of an existing PTT call.

Within a 1:1 or ad hoc call: If a member of an ongoing call gets pulled into higher priority call, the other contact(s) in the call will be notified that they have been removed due to a higher priority call.


 

Group Priority

Groups may also be assigned priority levels.  Somebody transmitting on a higher priority talkgroup will pull group members from any existing lower priority call. Users of the same priority trying to take over a call will be treated on a first come, first served basis.

Even if you are transmitting on a lower priority talkgroup, your device will automatically stop transmitting and be pulled into the higher priority talkgroup when the higher priority call starts. You will receive an alert tone and message.

Within a group call:  Members of the group will see a message that a member of the call has been pulled into a higher priority call.



Talker Override/Transmit Interrupt/Preemption

Talker override is separate from priority but it's useful to be aware how they will each function in a group call. Talker override will allow an authorised user to interrupt other lower priority (or non-talker-override) users, and speak over the top. This is an important safety feature and can be crucial in an emergency or dispatch situation where important messages need to get through, even if things are busy and many users are talking.

Ultimate control and flexibility

We can limit the functionality of starting a higher priority (pre-empting) call to specific users (eg. supervisors or dispatchers). This means that if a general user is using the second talkgroup, other users on other talkgroups are left alone, but if the dispatcher initiates a new call, other users on lower priority groups are pulled into the higher priority call.

The configuration of group and user priority levels, pre-emption, transmit interrupt, and other features, is achieved remotely "over the air" and rolls out instantly, giving you the benefits of greater efficiency and enhanced safety, straight away.

For information on setting priority, preemption, or transmit interrupt, contact us on 02 8705 3778 or support@impulsewireless.com.au.